Refund policy

Return & Refund Policy

Return Policy

At dharmikaay.com, we take great care in delivering quality products to our customers. Returns are accepted only under the conditions mentioned below.

Eligible Conditions for Return

We accept return requests only if:

  • You have received a wrong color

  • You have received a wrong design

  • You have received a damaged or defective product

⏰ Return requests must be raised within 3 days of the parcel delivery date.

Non-Returnable Conditions

Returns will NOT be accepted for the following reasons:

  • If you do not like the product

  • If you feel the fabric quality is cheap

  • If the product does not meet personal expectations

  • Any reason based on personal preference or opinion

Mandatory Unboxing Video

📹 An unboxing video is compulsory for all return requests.

  • The video must be clear and continuous (no cuts or edits)

  • The video must show the package opening from start to end

  • The unboxing video must be shared via Email or WhatsApp

⚠️ Return requests without an unboxing video will be strictly rejected.

Refund Policy

  • Refunds are processed only after the returned product is received and verified by our team

  • For prepaid orders, the refund will be credited to the original payment method

  • For Cash on Delivery (COD) orders, customers must provide a valid UPI ID for refund processing

⏳ Refunds are generally processed within a few working days after successful return verification.

Contact Us

If you have any questions regarding our Return & Refund Policy, feel free to contact us:

📞 Phone: +91-9898001822
📧 Email: support@dharmikaay.com
      Business Address:
      PLOT 103 PUNAGAM, SURAT GUJRAT
      LANDMARK : GULABCHOWK PUNAGAM
      PIN: 395010